One person reads everything that arrives here. That means honest answers, and we’ll reply as soon as possible.
What to include
- Something’s broken, or you have a question — describe what you were doing when it happened, and which tier/tool.
- Billing, refunds, licence issues — include your Lemon Squeezy order ID.
- Privacy requests and data deletion — send from the email address on your account.
- Security issues — please report privately here first; we’ll credit you.
- Reporting misuse of the plugin — links and any details you have.
- A custom feature or paid support request — describe what you need; we’ll quote it separately.
- Partnerships, press, anything else — a couple of lines is plenty to start.
Everything comes to the same inbox and gets read by the same person, so one message covering all of it is fine.
Response times
- We reply as soon as possible — most messages get a response within a few working days.
- Refund decisions specifically: see the Refund & Cancellation Policy.
Before you write about an AI tool issue
Since every AI request runs on your own key, most issues trace back to the Provider side. Two things that get your issue solved in one reply instead of four:
- The tool name, your tier, and which Provider you had selected.
- Whether the request reached the Provider at all, or failed before that — check your Provider’s own dashboard/usage logs first, since we can’t see your requests.
Send a message
Feature requests
Genuinely welcome. ToolkitPlan is built by one developer, which makes the roadmap unusually easy to move. If you want a tool that doesn’t exist yet, describe what you’d use it for and what it should output — that’s more useful than a name.